Refund Policy

At Sip C Wines, we take pride in the quality of our wines and your satisfaction with your purchase. Because we sell perishable goods (alcoholic beverages), all sales are final except in cases outlined below.

1. Damaged or Defective Products

• If your order arrives damaged, leaking, or otherwise defective, please contact us within 48 hours of delivery at [insert email].

• To process a refund or replacement, we may require photos of the damaged product and packaging.

2. Incorrect Orders

• If you receive the wrong item(s), please notify us within 48 hours of delivery. We will arrange a replacement at no additional cost.

3. Non-Refundable Situations

We cannot offer refunds or replacements in the following cases:

• Failure to be present at delivery or provide a valid 21+ ID.

• Orders placed with incorrect shipping information provided by the customer.

• Personal taste preferences once the product has been opened.

4. Refund Method

• Approved refunds will be issued to the original payment method within 5–7 business days after confirmation.

• In cases of replacement, we will deliver the correct or replacement item at no extra charge.

5. Policy Updates

Sip C Wines reserves the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting to this website.

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.